| Reconciliation of profit before tax to net cash flows from operating activities: | | | | | | | | | |
| Profit before tax | | | | | | | | | |
| Adjustment for non-cash items: | | | | | | | | | |
| Credit impairment charges | | | | | | | | | |
| Depreciation, amortisation and impairment of property, plant, equipment and intangibles | | | | | | | | | |
| Provisions and pension charges | | | | | | | | | |
| Net loss on disposal of investments and property, plant and equipment | | | | | | | | | |
| Other non-cash movements including exchange rate movements | | | | | | | | | |
| Net decrease in cash collateral and settlement balances | | | | | | | | | |
| Net (increase)/decrease in loans and advances at amortised cost | | | | | | | | | |
| Net increase in reverse repurchase agreements and other similar secured lending | | | | | | | | | |
| Net increase in deposits at amortised cost | | | | | | | | | |
| Net increase/(decrease) in debt securities in issue | | | | | | | | | |
| Net (decrease)/increase in repurchase agreements and other similar secured borrowing | | | | | | | | | |
| Net decrease/(increase) in derivative financial instruments | | | | | | | | | |
| Net (increase)/decrease in trading portfolio assets | | | | | | | | | |
| Net increase/(decrease) in trading portfolio liabilities | | | | | | | | | |
| Net increase/(decrease) in financial assets and liabilities at fair value through the income statement | | | | | | | | | |
| Net increase in other assets | | | | | | | | | |
| Net decrease in other liabilities | | | | | | | | | |
| Corporate income tax paid | | | | | | | | | |
| Net cash from operating activities | | | | | | | | | |
| Purchase of debt securities at amortised cost | | | | | | | | | |
| Proceeds from redemption or sale of debt securities at amortised cost | | | | | | | | | |
| Purchase of financial assets at fair value through other comprehensive income | | | | | | | | | |
| Proceeds from sale or redemption of financial assets at fair value through other comprehensive income | | | | | | | | | |
| Purchase of property, plant and equipment and investment in intangibles | | | | | | | | | |
| Acquisition of business | — | | | | | | | | |
| Other cash flows associated with investing activities 1 | — | | | | | | | | |
| Net cash from investing activities | | | | | | | | | |
| Dividends paid and other coupon payments on equity instruments | | | | | | | | | |
| Issuance of subordinated liabilities | | | | | | | | | |
| Redemption of subordinated liabilities | | | | | | | | | |
| Issue of shares and other equity instruments | | | | | | | | | |
| Repurchase of shares and other equity instruments | | | | | | | | | |
| Vesting of employee share schemes | | | | | | | | | |
| Net cash from financing activities | | | | | | | | | |
| Effect of exchange rates on cash and cash equivalents | | | | | | | | | |
| Net increase/(decrease) in cash and cash equivalents | | | | | | | | | |